Frequently Asked Questions

  • What is discussed in the discovery session? During this time, I will get a chance to meet you and we can chat about your business needs and how they align with the services I offer.

  • What’s your onboarding process like? After our discovery session, I will then email a welcome packet that includes a short checklist of what I’ll need from you to get started as well as a the invoice and a document to be signed.

  • Do you offer SEO or website maintenance? Unfortunately, I don’t offer these services at this time. However, I may offer them in the future.

  • If I provide my passwords, can you guarantee it would be safe? In addition to working from home and on a secure Wi-Fi network, I use LastPass (a secure password management software) to keep all client information safe.

  • If I only need one service for your virtual assisting, do I still need to choose a package? Yes, there is a 3-hour per week minimum for virtual assisting. For all other services, there is a 1 - hour minimum.

  • Are you available during my business hours? Since my business operates on part-time hours, I work based on deadlines, not specific schedules.

  • Are you available on weekends? I am unavailable on weekends for discovery sessions, client meetings and customer contact. However, I am usually working on projects/tasks, checking emails and staying up to date with my clients and their deadlines!

  • What work is being completed during the billable minimum time of 1 hour? This time consists of me working on a project or variety of tasks to meet client needs.

  • Do you accept international clients or do you work with US-based clients only? Currently, I am only accepting US clients.

  • How do you accept payments? Payments are accepted through PayPal or Venmo.

  • When are payments due? To avoid miscommunication or misunderstandings, all services are pre-paid upfront.

  • Is it possible to purchase Social Media Management or other services only? Yes, prices are listed on the Pricing page.


Have another question not listed here?

Please feel free to give me a call or schedule a discovery session and I would be happy to speak with you!